Assistant Chief Engineer – MultiHotel Campus

Location: Olive Branch, MS
Properties: Hilton Garden Inn by Hilton, TownePlace Suites by Marriott, Best Western Plus
Reports To: Campus Chief Engineer
Job Type: Full-Time

Job Summary

The Assistant Chief Engineer supports the Campus Chief Engineer in overseeing maintenance operations for a three-hotel campus. This hands-on role helps ensure all properties are safe, well-maintained, and compliant with Hilton, Marriott, and Best Western brand standards while delivering an excellent guest experience.

Responsibilities

• Direct daily maintenance and engineering operations across all three hotels
• Supervise, train and support maintenance staff
• Perform and oversee preventive maintenance for guest rooms, public areas, and back-of-house
• Respond to maintenance requests and emergency repairs
• Troubleshoot and repair HVAC, electrical, plumbing, and general building systems
• Conduct property inspections using Quore application and address safety or maintenance issues
• Maintain work orders, logs, and inventory records
• Coordinate with hotel leadership to minimize guest impact

Qualifications

• High school diploma or equivalent required; technical or trade certification preferred
• 3–5 years of hotel or commercial maintenance experience; supervisory experience preferred
• Strong knowledge of HVAC, electrical, plumbing, and general repairs to include drywall repair and installation, painting, and other interior finish skills
• Experience using Quore
• Multi-property or multi-brand experience a plus
• Ability to work flexible hours, including weekends, holidays, and on-call rotations
• Strong communication and problem-solving skills

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to climb ladders, bend, stand, and work indoors/outdoors

Benefits

• Competitive wages
• Paid time off and holiday pay
• Anniversary bonuses
• Hotel and travel discounts at each brand and within our portfolio
• Growth opportunities within our portfolio of hotels

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment